Transparent guidelines for order cancellations, refunds, and replacements.
You may cancel an order directly from the order tracking page as long as the status is PLACED. Upon successful cancellation, a 100% refund is initiated to your original payment method.
In rare scenarios where an item becomes unavailable or a kitchen capacity limit is reached, the restaurant or platform may reject/cancel your order. You will receive an immediate full refund notification.
UPI / Digital Wallets
Processed within 24 to 48 hours.
Credit / Debit Cards
Processed within 3 to 5 business days (depends on issuing bank).
If your meal arrives spilled, damaged, or incomplete, please contact our 24/7 support within 30 minutes of delivery with an image. We will process an instant replacement or full/partial refund.
